Although you explained the sizing on the website I would have gone the next size up, my letters on my necklace donβt sit quite right but itβs still a lovely statement to my outfits
Thank you so much for your thoughtful review β¨ Weβre delighted to hear youβre enjoying your necklace as a statement piece!
Sizing can make a real difference to how the letters sit, which is why we emphasise the importance of taking accurate measurements before ordering. On our website, weβve included detailed sizing guidance as well as multiple model photos to help visualise how each length looks when worn. This way, you can choose the fit that feels just right for you.
We truly appreciate your feedback and are so pleased you love your necklace overall β it means the world to us.
Thank you for your feedback. Weβre sorry for the initial mistake with your necklace. As soon as you let us know, we immediately made and shipped a new one and included a prepaid return label so that returning the first piece would be easy and free of charge.
We feel that resolving the issue quickly and at no cost is the service our customers deserve, and weβre glad you now have the correct necklace. We hope youβll enjoy wearing it, and we truly value you choosing us.
Had so many comments. So lovely. I got the smallest chain and it sits so lovely on my collar bone
Contacted the customer service team and received an immediate response. Super helpful and product arrived in a matter of days. Highly recommend.
I bought this for my wife who is currently undergoing chemotherapy. She is more than happy with the look. On arrival the clasp was broken however she was able to arrange a replacement with customer support very easily.
Beautiful sparkly necklace , small stones but lovely colours , good quality
Lovely item
Bought as a present for Mum's birthday, she put it on straight away and hasn't taken it off since. Well pleased.
Very pretty and delicate bracelet. Lovely & sparkly but tasteful. I bought the matching necklace. Iβve been looking for something like this for a while- glad to have found them!
We brought this necklace as a 21 st birthday present for our Granddaughter and we asked her for a comment . She said it was very pretty and she loved it
I ordered a necklace with my boys initials and a heart symbol in between and I absolutely love it. I would definitely recommend to friends and family. The cost is very reasonable and the delivery was quick.