I've literally fallen in love with my heart initials necklace. It represents so much love, happiness & faith for me. It always stays on me right close to my heart & soul. So thank u once again, ABIZA, for such great crafts manship in each detail. I'm truly overwhelmed with such a beautiful piece of jewellery.. I won't hesitate to order from yourselves again. Such great, quick delivery service & communication is on par. 🥰♥️
Absolutely love my necklace. It is so beautiful - I never take it off! Also, it arrived within 2 days of ordering which I couldn’t believe! Would absolutely recommend this company to anyone.
I’m allergic to silver but somehow I received a silver necklace not gold . Even though I believed I ordered hold ?? I Contacted the store to return but wasn’t allowed as it was personalised.
My first order and unfortunately my last
Very disappointing
We're very sorry to hear that you're disappointed with your order. We take great care to ensure all personalised items are made exactly to the specifications selected at checkout. In this case, the order was placed for a silver necklace, which was what was made and dispatched.
As the item was personalised, our returns policy—clearly outlined at the time of purchase—means we’re unable to accept it back for a refund. However, we did offer a gold version at half price as a goodwill gesture, even though the original order was fulfilled correctly.
We truly regret that your experience didn’t meet your expectations, but we stand by the accuracy of the order and the fairness of the resolution offered.
Perfect for my mom the initials idecates her 4 children’s first names
Great item and swift delivery….love it